Aug 04, 21

Understanding Financial Statements

Financial statements tell the story of your business and by analyzing your financial statements a savvy finance professional can understand how your business makes money, your risks, sources of concern, as well as the right strategies to address deep-rooted business problems. Learn the essentials..

Aug 03, 21

How to Deploy the “Fantastic Service Equation”

If you are looking for a simple and effective way to ensure that your customers receive fantastic service whenever they interact with you and your employees, then look no further than the 6 elements of the Fantastic Service Equation.

Aug 02, 21

Four Ways to Build Your Personal Brand

The better your personal brand and image, the better your ability to project and sell your organization’s products and services. Building your personal brand requires you to invest in the following:

Aug 02, 21

How to Imbibe the Leadership DNA

A lot of what people do stems from their patterns and culture of thinking. Effective leaders have a culture that shapes their thoughts, words, and actions based on the Leadership DNA – they think and act on the following issues each day:

Jul 19, 21

Asking Clarifying Questions

Question Prompts are very effective in asking clarifying questions within your team and establishing a shared understanding of challenges, available opportunities, and possible solutions. This article explains how to use a set of question prompts ...

Jul 19, 21

Achieving Work-Life Balance

Here are some principles that can guide you towards a better work-life balance:

Jul 13, 21

Self-Mastery for Influential Leaders

If you are concerned about the kind of results that you are getting from the rest of your team, take some time out for some introspection

Jul 12, 21

What Makes People Creative?

If you are looking for how to improve your creative tendencies and productivity, you should learn about the core factors that predispose people to be more creative as popularized by Harvard Business School’s Professor Theresa Amabile in her book – “The Componential Theory of I..

Jul 03, 21

Eight Steps to Generate Ideas Using Mind-Maps

How to use a Mind-Map to generate ideas for your presentation, letter, proposal, or any other form of creative/business message

Jul 01, 21

How Do You Create the Perfect Service Strategy?

This FREE Micro-Learning Course will teach you the fundamental frameworks to identify customer expectations, mapping out service touchpoints, and integrating them to create a winning service strategy for your business.