Every organization cherishes the prospect of serving delighted customers, but very few understand how to improve customer satisfaction through enhanced operations processes.
The age-long debate about nature vs. nurture seems to rear its head everywhere we go, and in the area of public speaking there is a widely held myth about the fact that great public speakers are naturally endowed with the skills, while others are not.
One of the biggest challenges that leaders face each day is getting the commitment of their colleagues and their buy-in to take ownership, act and achieve specific results.
Have you observed that even with all the time available to carry out some simple tasks, you are not just able to do so, and you keep procrastinating and slacking on achieving some of your goals?
If there is one thing that emotionally intelligent people are good at - it is understanding their personalities and the personalities that people around them have and using this understanding to create winning relationships that translate to sustainable success.
Most people recognize and agree that emotional intelligence plays the more important role in achieving sustainable success in our lives, careers and businesses.
We are about to launch a program on #Civication and #Politeracy that we believe will help improve civic and political participation with a view to enhancing democratic and governance outcomes in Nigeria.
Every successful organization that you see today started from the thoughts, vision and actions of one man, a small group of like-minded people or even members of a family.
“Guys, guys, we need to deal these outstanding issues from the People EXCO Meeting - the Talent Management Framework; the Succession Grid and the Remuneration Committee slides. I trust that you guys will ensure that these outstanding issues are dealt.