Aug 02, 21
How to Imbibe the Leadership DNA
A lot of what people do stems from their patterns and culture of thinking. Effective leaders have a culture that shapes their thoughts, words, and actions based on the Leadership DNA – they think and act on the following issues each day:
Jul 01, 21
How Do You Create the Perfect Service Strategy?
This FREE Micro-Learning Course will teach you the fundamental frameworks to identify customer expectations, mapping out service touchpoints, and integrating them to create a winning service strategy for your business.
May 18, 21
The Values-Based Leadership Model
The people who are achieved the best results in any profession, vocation or enterprise are those who live an integral life - where there is alignment between their deepest beliefs and values and the actual choices and actions that they take each day.
May 11, 21
Mentoring with the EQUIP Model
Mentoring is about giving direction through teaching, guidance and support to other people who want to build the same capabilities or achieve the same goal as you.
Apr 13, 21
Influencing Others
If there is one word that sums up what leaders actually do - it is influencing people - getting people to think and act in a particular direction. This is the whole purpose of leadership: to get people thinking and acting in a particular direction - hopefully, the right direction.
Mar 16, 21
The Leadership DNA
Leaders are certainly concerned about many things, but my experience suggests that effective leaders cannot be concerned with everything.
Mar 10, 21
The Culture Imperative - CNN and Peter Drucker
I have always been fascinated by Peter Drucker famous remark that “culture eats strategy for breakfast”. It is a powerful statement that is pregnant with meaning and with huge implications for organizational success.
Mar 24, 20
Theophilus builds an OSM at the FTA
“I really want us to do things differently at the FTA. I have served in International Agencies and these big organizations for too long - I have seen many lofty strategic plans end up achieving very little in terms of tangible results, and I certainly do not want that to be my legacy at the FTA..