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Turn-around or Die - The Vista Bank Imperative

Turn-around or Die - The Vista Bank Imperative
Teaching Notes

After a really tough 2019 performance review, the EXCO at Vista Bank spent another three days seq..

1634 Views 23 downloads

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PCD Leaders Set to Present like STARS

PCD Leaders Set to Present like STARS
Teaching Notes

One of the biggest problems that the leaders at PCD Plc - a Lagos based conglomerate have been fa..

1636 Views 764 downloads

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Chinedu is no longer just a “Form-Picker”

Chinedu is no longer just a “Form-Picker”
Teaching Notes

Chinedu is the Head of Relationship Management at Marula Pensions and his greatest challenge has ..

1636 Views 381 downloads

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Re-tooling HR at the Federal Transport Agency

Re-tooling HR at the Federal Transport Agency
Teaching Notes

With the significant changes in the transport sector in Nigeria in 2019, especially with an incre..

1635 Views 766 downloads

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Elena’s Team gets a Spark of Creativity

Elena’s Team gets a Spark of Creativity
Teaching Notes

The Operations department at Vista Bank struggled throughout 2019 to improve their processes and ..

1636 Views 870 downloads

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Soyinka Finds a Training Jewel

Soyinka Finds a Training Jewel
Teaching Notes

After attending a program at the prestigious Association for Talent Development (ATD) in the Unit..

1633 Views 725 downloads

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Ekanem Puts the Service Profit Chain to Work

Ekanem Puts the Service Profit Chain to Work
Teaching Notes

In the last couple of years since the Securities and Exchange Commission (SEC) reduced the minimu..

1640 Views 2160 downloads

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Kemi Finds the Value of Leadership

Kemi Finds the Value of Leadership
Teaching Notes

When faced with falling market share due to better products, marketing and operations from compet..

1636 Views 1102 downloads

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Hilal Drives a Cultural Transformation

Hilal Drives a Cultural Transformation
Teaching Notes

Most organizations have problems with their culture, but very few dare to try to fix these proble..

1634 Views 1014 downloads

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Isoken And Obinna Fix Performance at PNL Insurance

Isoken And Obinna Fix Performance at PNL Insurance
Teaching Notes

Imagine the Executive Director at PNL Insurance being heckled and picketed by staff during a Stra..

1635 Views 1108 downloads

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Nafisah Bridges the Generational Gap

Nafisah Bridges the Generational Gap
Teaching Notes

The many years of embargo on new hires from the military era, followed by right-sizing has create..

1633 Views 963 downloads

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Ehis Makes Change Happen

Ehis Makes Change Happen
Teaching Notes

Getting the Sales Team at Valbrew, a Makurdi based brewer in Nigeria to adopt and implement the n..

1633 Views 900 downloads

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