Nov 19, 19
Kemi Finds the Value of Leadership
When faced with falling market share due to better products, marketing and operations from competitors, Horizon HMO decides to deal with the root-cause of under-performance: leadership behaviour.
Nov 05, 19
Isoken And Obinna Fix Performance at PNL Insurance, by Omagbitse Barrow
Imagine the Executive Director at PNL Insurance being heckled and picketed by staff during a Strategy Road Show in Port Harcourt. The near-militancy was driven by issues they have with the Company’s broken Performance Management System.
Oct 15, 19
From Shredding to Performance Improvement, by Omagbitse Barrow
Amaka has just been appointed the Head of Human Resources at Marula Pensions and she has an up-hill task facing her- filling the very big shoes of her predecessor and more importantly, creating a better culture and performance at their mid-sized PFA.
Sep 24, 19
Mind Your Grammar, by Omagbitse Barrow
Remember the hit TV comedy series - “Mind Your Language”? It is as relevant today as it was thirty years ago even though it seems that more people have gone through formal schooling at much higher levels more recently than in the past. Something is certainly wrong with the quality of educatio..
Sep 17, 19
Working with Personalities, by Omagbitse Barrow
When working with people, you will no doubt find that sometimes you get along well with certain people, and not so well with others. Social psychologists believe that in most cases, it’s not about the people being “good” or “bad”, rather it is about how well you are able to cope with th..
Jul 26, 19
Understanding Taxes and Taxation, by Omagbitse Barrow
The American expression about the certainty of death and taxes is increasingly becoming a reality in most countries and economies of the world today. Businesses as the engine of economic growth are expected to fuel this growth through their payment of taxes amongst others.
Jul 24, 19
Strategic Marketing Techniques, by Omagbitse Barrow
As a sales leader or business owner you must recognize that there is no one-size fits all approach to marketing. Rather you should explore and tap into various approaches to marketing that may suit the specific needs of your products and/or customers.
Jul 24, 19
Managing Customer Experience, by Omagbitse Barrow
One of the ways to ensure that you are able to continuously attract and retain customers in your business is by paying attention to managing your customers’ experience. The way your customers experience your products and services is an integral part of the product or service itself.