Jul 28, 21

How to Give Effective Feedback

Performance feedback is one tool of performance management that can make all the difference in your performance management system and culture if you deploy it properly.

Jul 01, 21

How Do You Create the Perfect Service Strategy?

This FREE Micro-Learning Course will teach you the fundamental frameworks to identify customer expectations, mapping out service touchpoints, and integrating them to create a winning service strategy for your business.

Jun 15, 21

How to Get Your Employees' Buy-In

What is the best way for leaders and managers to sufficiently “sell” changes and propositions to their team members?

Feb 23, 21

How to Develop KPIs

As organizations put final touches to their strategies for 2021 and beyond and start to finalize their workplans for the year, one very important area of focus is no doubt in working with their leaders, managers, supervisors, team leaders and team members across the organization to develop Key Pe..

Jul 24, 19

How to Be Focused, by Omagbitse Barrow

One of the hallmarks of very effective and successful people is their ability to be disciplined and focus. Without focus, you will spend your time doing the wrong things, always running out of time, and struggling to complete even the simplest tasks.

Jun 19, 19

How to Listen Effectively, by Omagbitse Barrow

Listening is certainly one skill that most people struggle with. In fact, most very successful leaders have such a strong personality that they tend to dominate conversations and seldom actually listen to the other person. Listening is however one of the most potent way to empower and to influenc..